Platform Rules

Bet22 Terms and Conditions – Clear Rules for Betting Safely

Before creating your account or placing any bet on bet22, take a moment to read these rules. They explain your rights, our responsibilities, and how the platform works from end to end — no fine print.

Last updated January 2026 Estimated read: 12 minutes
Terms Summary
Registration is open only to users aged 18 and over with a valid Brazilian CPF
One account per CPF — duplicate accounts are closed
Pix withdrawals processed in up to 5 minutes after approval
Bonuses come with clearly stated rollover requirements and expiration dates
By creating an account, you confirm that you have read and accept these terms
0
Minimum Age
0
One account per CPF
0
Min. Pix Withdrawal
0
Min. Dep. R$
0
Support Hrs

Our Commitments to You

The bet22 Terms and Conditions are built on six pillars that guide every decision made on the platform.

Full Transparency

Bet22's rules are written in plain language, free of unnecessary legal jargon. Every clause exists to protect both the user and the platform, and all bonus, rollover, and withdrawal conditions are clearly stated before any commitment is made.

Data Security

All personal and financial data in your bet22 account is protected by 256-bit SSL encryption. We operate in full compliance with Brazil's General Data Protection Law (LGPD), and no information is shared with third parties without your express authorization.

Regulated Payments

Deposits and withdrawals at bet22 are processed exclusively through regulated Brazilian payment methods: Pix, boleto bancário, Visa and Mastercard credit and debit cards, PicPay, Mercado Pago, and TED transfers via the country's major banks. All transactions comply with the rules of the Central Bank of Brazil.

No Bonus Surprises

Every bet22 promotion has its conditions explained directly in the offer itself: rollover amount, expiration date, eligible markets, and how to track your progress. We never change the conditions of an active bonus without notifying the user at least 48 hours in advance.

Responsible Gambling

Bet22 provides built-in responsible gaming tools: deposit limits by time period, session time alerts, and temporary or permanent self-exclusion. Access to the platform is prohibited for users under 18, and bet22 actively verifies age at registration.

24/7 Accessible Support

For any questions about these Terms and Conditions, our Portuguese-speaking support team is available 24 hours a day via live chat on the website and app. No question goes unanswered — average response time is under 2 minutes even during peak hours.

1. Acceptance of Terms and Conditions

These Terms and Conditions govern the relationship between bet22 and each user who accesses, registers, or uses any feature available on bet22.express, including Sports Betting, Live Casino, crash games, slots, and any other entertainment service offered by the platform.

By creating an account on bet22, clicking "Sign Up", making a deposit, placing a bet, or simply browsing the platform after these terms have been displayed, you confirm that you have read, understood, and agree to all the clauses described here, as well as our Privacy Policy and the rules of Responsible Gambling.

Please note: If you do not agree with any part of these Terms and Conditions, do not use bet22's services. Continued use of the platform constitutes full acceptance of the rules in effect at the time of access.

Bet22 reserves the right to update these Terms and Conditions periodically. Material changes will be communicated by email and/or via a notification in your account panel at least 48 hours before taking effect. The most recent version is always available on this page, with the update date indicated at the top.

2. Eligibility and Registration

To create and maintain an active account on bet22, users must meet all of the following criteria:

  • Be at least 18 years of age on the date of registration
  • Be a resident of Brazil and hold a valid CPF (Cadastro de Pessoa Física) in good standing with the Receita Federal
  • Not be an employee, partner, service provider, or first-degree relative of any bet22 staff member
  • Not be subject to any active voluntary self-exclusion on any betting platform
  • Provide true, accurate, and up-to-date personal information at the time of registration
Identity Verification

Bet22 actively verifies the age and identity of its users. We may request documents such as a national ID, driver's license, or passport at any time — particularly before processing withdrawals above certain thresholds or when inconsistencies in registered information are detected.

Your bet22 account is personal and non-transferable. Creating accounts on behalf of third parties, sharing login credentials, or allowing another person to use your account to place bets or make transactions is strictly prohibited. Violations of these rules result in immediate account closure and retention of any pending balances pending investigation.

3. Account Management

3.1 Account Uniqueness

Each CPF allows only one active account on bet22. Detection of duplicate accounts — whether through CPF, email address, phone number, banking details, or IP address — results in the immediate closure of all accounts linked to that user, cancellation of bonuses, and possible withholding of balances for review.

3.2 Account Security

You are responsible for keeping your password and any other bet22 login credentials confidential. We recommend using strong passwords combining uppercase and lowercase letters, numbers, and special characters, and enabling two-factor authentication when available.

If you suspect unauthorized access to your account, contact bet22 support immediately via live chat on the website or by emailing suporte@bet22.express. bet22 is not liable for any losses resulting from the voluntary sharing of login credentials.

3.3 Account Closure

You may request voluntary account closure at any time via the support chat. Any available real-money balance will be processed for withdrawal via Pix before closure, provided there are no pending bets or ongoing investigations. Bonus balances not yet converted to real money will be cancelled upon account closure.

4. Deposits and Withdrawals

4.1 Deposit Methods

Bet22 accepts the following deposit methods for Brazilian users:

  • Pix (instant transfer — no fee, available 24/7)
  • Boleto bancário (processing time of up to 2 business days)
  • Visa and Mastercard credit and debit cards
  • PicPay and Mercado Pago
  • TED transfer through major banks: Nubank, Itaú, Bradesco, Banco do Brasil, and other financial institutions authorized by the Banco Central

The minimum deposit amount is R$ 20.00. Deposits below this amount are automatically declined and returned to the original payment method at no charge.

4.2 Withdrawal Rules

Withdrawals at bet22 are processed exclusively via Pix to the key registered on the user's account. The Pix key used for withdrawals must be linked to the same CPF as the bet22 account — transfers to third-party accounts are not permitted.

  • Minimum withdrawal amount: R$ 30.00
  • Processing time: under 5 minutes after approval
  • Withdrawals above R$ 5,000.00 may require additional identity verification
  • Open bets are not included in the balance available for withdrawal
  • Bonus balance cannot be withdrawn directly — only after conversion through the rollover

Bet22 reserves the right to request additional documentation for any withdrawal as part of its anti-money laundering and identity verification processes. This process may take up to 48 hours in cases that require manual review.

5. Betting Rules

5.1 Valid Bets

All bets placed on bet22 are considered final at the moment of confirmation by the platform. Users are responsible for reviewing bet details — event, market, selection, and amount — before confirming. bet22 does not cancel confirmed bets due to user error in market or amount selection.

5.2 Event Cancellation

If an event is cancelled, suspended, or abandoned before reaching the minimum regulation time required for the result to be deemed official, all bets on that event are refunded at the original stake as real-money balance in the user's account. For accumulator bets containing a cancelled event, that selection is removed from the accumulator and the remaining odds are recalculated.

5.3 Odds Errors

Bet22 publishes odds based on real-time market data. In the event of an obvious pricing error — defined as odds visibly outside the standard market range for that type of event — bet22 reserves the right to cancel the affected bets regardless of outcome, with a full refund of the amount wagered.

5.4 Live Betting

Live bets on bet22 are subject to a few seconds of processing time during which odds may be updated. If the odds change while your bet is being processed, you will be notified and can either confirm the bet at the new odds or cancel it. Confirmed live bets are irreversible once accepted by the system.

6. Bonuses and Promotions

Bet22 runs a variety of promotions throughout the year, including welcome bonuses, weekly cashback, free spins on slots, boosted odds, and prize tournaments. Each promotion has its own specific terms published on the Promotions. The rules below apply to all offers unless otherwise stated in the specific terms.

6.1 Welcome Bonus

The 200% welcome bonus on your first deposit is available exclusively to new registrations that have never held an active bet22 account. The bonus is credited automatically once your first deposit is confirmed — no promo code required. The maximum bonus amount is R$ 1,000.00, calculated on a maximum deposit of R$ 500.00.

6.2 Rollover

Every bonus received at bet22 is subject to rollover — the total amount that must be wagered before your bonus balance can be converted into real money available for withdrawal. The welcome bonus rollover is 5x the bonus amount. Bets placed at odds below 1.40 do not count toward completing the rollover. You can check your rollover progress at any time in your account dashboard.

  • Standard deadline to complete rollover: 30 days from the date the bonus is credited
  • Unused bonuses are automatically cancelled once the deadline passes
  • Cancelled or refunded bets do not count toward the rollover
  • Real-money balances cannot be withdrawn while there is a pending bonus rollover exceeding R$ 10.00
Recurring Promotions

The 10% weekly cashback and the 15% crash games cashback carry only a 1x rollover — the amount received must be wagered once before withdrawal. These cashbacks are credited every Monday and are valid for 7 days from the date of credit.

7. Casino & Crash Games

The casino games, slots, and crash games available on bet22 are provided by licensed partners and use random number generators (RNG) certified by independent testing bodies. The outcome of each round is entirely independent of previous rounds.

Bet22 does not manipulate the results of any casino game. If a technical failure occurs during a game session — such as a lost connection or system error — transactions that were processed by the server are considered valid. Rounds interrupted before completion by the system are automatically refunded.

Crash games such as Aviator, Spaceman, and JetX involve fast-escalating risk mechanics. bet22 recommends that users set a stake limit per session before starting any crash game session, using the responsible gambling tools available in the account panel.

8. Responsibilities

8.1 bet22's Responsibilities

Bet22 is committed to keeping the platform available 24 hours a day, 7 days a week, except during scheduled maintenance windows that will be communicated in advance. In the event of an unplanned outage, all open bets are preserved and settled normally once the service is restored.

8.2 User Responsibilities

The user is solely responsible for:

  • Keep your registration details accurate and up to date
  • Bet only with your own funds and within limits that suit your budget
  • Ensure that access to the platform is made from secure devices and networks
  • Do not share your login credentials with third parties
  • Comply with all Brazilian tax laws applicable to winnings obtained from betting

9. Fraud, Abuse, and Prohibited Conduct

Bet22 actively monitors irregular behavior that may indicate fraud, promotion abuse, or system manipulation. The following actions are strictly prohibited and will result in immediate account closure, balance cancellation, and possible reporting to the relevant authorities:

  • Creating multiple accounts in order to claim the welcome bonus more than once
  • Use of bots, automated scripts, or any software that simulates human behavior on the platform
  • Coordinated betting across different accounts with the intent to manipulate promotion outcomes
  • Attempting to exploit odds errors or technical system failures to gain an unfair advantage
  • Placing bets solely to meet rollover requirements without genuine risk exposure (bets on events with artificially low odds or opposing bets across different accounts)
  • Use of the platform for money laundering or any illegal activity under Brazilian law

Bet22 cooperates fully with Brazilian regulatory and law enforcement authorities in investigations of suspicious activity. Balances held during fraud investigations may be frozen for an indefinite period until the review is concluded.

10. Privacy and Data Protection (LGPD)

Bet22 handles users' personal data in accordance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). Data collected during registration and platform use is used exclusively for the purposes described in our Privacy Policy.

As a bet22 data subject, you have the following rights:

  • Access the personal data we hold about you
  • Request the correction of incorrect or outdated information
  • Request the deletion of your personal data, subject to any legal retention obligations
  • Withdraw consent for the use of your data for marketing purposes at any time
  • Obtain information about who your data has been shared with

To exercise any of these rights, contact our Data Protection Officer (DPO) at suporte@bet22.express or via the platform's live chat.

11. Responsible Gambling

Bet22 believes that betting should be a form of entertainment — not a source of income or a way to solve financial problems. That's why we offer practical control tools that any user can activate directly from their account dashboard, with no need to contact support:

  • Configurable deposit limits by day, week, and month
  • Maximum bet limit per event
  • Session time alerts for casino games and crash games
  • Temporary self-exclusion (from 1 day to 6 months) or permanent self-exclusion

Permanent self-exclusion is irreversible. Permanently self-excluded users will have their platform access blocked and will not be able to create new accounts on bet22. If you feel that betting is causing financial or emotional harm, please seek help from the Conselho Federal de Medicina or organizations in Brazil that specialize in behavioral addiction.

Access to bet22 is prohibited for users under 18. The platform verifies age at registration and may request identity documents at any time to confirm eligibility. Accounts found to belong to minors are closed immediately, with any real deposited balances refunded.

12. Changes to These Terms and Conditions

Bet22 may update these Terms and Conditions at any time. Changes that affect user rights will be communicated by email and via a notification in the account dashboard at least 48 hours before they take effect.

Continued use of the platform after any changes take effect constitutes acceptance of the updated rules. If you do not agree with the changes, you must close your account before they come into force and withdraw any available real-money balance.

The most current version of these Terms and Conditions is always available on this page, with the last updated date shown at the top of the document.

13. Contact & Dispute Resolution

For any questions related to these Terms and Conditions, your account, bets, withdrawals, or promotions, contact bet22 through the following channels:

  • Live chat at bet22.express — available 24 hours a day, every day
  • Live chat in the app for Android and iOS
  • Email: suporte@bet22.express — response within 24 hours

If you wish to dispute a bet outcome, you must contact support within 30 days of the event being settled. Disputes submitted after this period will not be reviewed. bet22 is committed to responding to all formal disputes within 5 business days with a reasoned position.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Should any dispute arise that cannot be resolved amicably, the parties agree to submit to the jurisdiction of the courts of São Paulo — SP to settle any controversy arising from this agreement.

Effective Date

These bet22 Terms and Conditions are effective as of January 2026. This version fully replaces all previous versions published on the platform.

Questions about bet22's Terms and Conditions?

Our Portuguese-speaking support team is available 24 hours a day to explain any clause in these terms clearly and without legal jargon. Open the live chat on the website or in the app and get a response in under 2 minutes. At bet22, transparency isn't just a promise — it's how we operate every day.

Create My Account
Join bet22

You Know the Rules. Now Place Your Bet.

Sign up in under 2 minutes, claim a 200% welcome bonus on your first Pix deposit, and get instant access to 30+ sports, crash games, and live casino — all in Portuguese with 24/7 support.

Instant Pix Visa/Mastercard PicPay TED Nubank/Itaú Boleto Bancário Mercado Pago

⚠️ Gamble responsibly. Not for users under 18.

Frequently Asked Questions – bet22 Terms and Conditions

The most common questions about platform rules, answered directly.

No. bet22 allows only one active account per CPF. Duplicate accounts detected by the system — via CPF, email, banking details, or IP address — are closed immediately and any bonus balances are cancelled. If you already have an account and cannot access it, please contact support via live chat to recover access rather than creating a new registration.

If the rollover is not completed within the bonus validity period — typically 30 days from the date of credit — the remaining bonus balance is automatically cancelled. Your real account balance is not affected. The exact deadline for each promotion is shown on the Promotions page and in your account's bonus panel, where you can also track your rollover progress in real time.

No. Bets confirmed by bet22 are considered final and cannot be cancelled at the user's request, except in cases where the event is cancelled or suspended before the minimum regulation time. Cash Out — available for selected bets on live events — allows the user to settle a bet before the final result, receiving the value calculated by the system at that moment.

Taxation on sports betting and casino game winnings in Brazil is governed by applicable tax law, which may include income tax on earnings above certain thresholds. bet22 recommends that users consult an accountant or the Receita Federal to understand their individual tax obligations. The platform does not provide tax advice and is not responsible for each user's compliance with tax requirements.

Self-exclusion can be activated directly in your account dashboard, under the Responsible Gambling section, with no need to contact support. You may choose temporary self-exclusion (from 1 day to 6 months) or permanent self-exclusion. Temporary self-exclusion can be reversed once the chosen period has ended. Permanent self-exclusion is irreversible — access to the account is blocked indefinitely, and new accounts using the same CPF will not be permitted.

No. The odds recorded at the time you confirm your bet are the ones used to calculate your return, regardless of any subsequent market movement. The only exception is in cases of an obvious pricing error — where the published odds are clearly inconsistent with the market — in which case bet22 may choose to void the bet with a full refund, as described in Section 5.3 of these terms.
Privacy Policy

Learn how bet22 collects, uses, and protects your personal data in accordance with the LGPD. Read Privacy Policy.

Responsible Gambling
  • Deposit limit by time period
  • Session time alert
  • Voluntary self-exclusion
  • 24/7 support in Portuguese
View Control Tools
Português